Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Promed Training Limited’s relationship with you in relation to this website.

The term “Promed Training Limited” or “us” or “we” refers to the owner of the website whose registered office is 20 St Andrews Gardens Colchester Essex CO4 3EH. Our company registration number is company registration number is 5240491

The term “you” refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.

• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

• Unauthorized use of this website may give to a claim for damages and/or be a criminal offence.

• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

• You may not create a link to this website from another website or document without Promed Training Limited’s prior written consent.

• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

• A 50% deposit will be required for all courses booked either by phone or email. Full payment for courses booked will be required not less than two weeks before course start date. Course places will be kept open until all course fees have been paid.

• All practical assessments and written exams will have to be passed before certification can be issued. Candidates will not pass any courses where these are needed, and no refund will be issued after course has been completed if students do not pass either written exams, or practical assessments.

• On issue of any invoice this will be deemed as your agreement for training with Promed Training Limited. Invoices must be paid in full prior to any course to guarantee your place on any course, and issue of certification, unless by agreement.

• All certification remains the property of Promed Training Limited, no certification will be issued until all course fees, and open invoices have been paid in full.

• Course invoice will be sent, this will confirm provisional place booking on course. On receipt of invoice, payment must be made. Once payment has been received, this will secure place on course, until all open invoices have been cleared, and all course fees have been received course spaces will be kept open for additional customers. Places on any courses cannot be guaranteed until all fees have been paid, unless by agreement.

• For courses that are booked and deposit or course fee is paid, if candidate has requested to have his/her place moved to an additional course date, less than 14 days prior to original course start date, then a 25% admin fee will be charged.

• Courses that are booked either by phone or email and deposit or course fee paid, this fee will be lost if candidate fails to attend on course date.

• Substitution of candidates originally booked on a course need to be confirmed in writing one week prior to course commencement, otherwise an additional invoice will subsequently be raised for the new candidate.

• A complete refund of course fees, minus 25% admin fee will be paid if course is cancelled more than two weeks prior to start date, otherwise course fee will be lost.

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